oji99 Terms of Use

When you open an account with oji99, you agree to our terms governing account creation, deposits, withdrawals, gameplay, and dispute resolution. We set out what we require from you, what you can expect from us, and how we handle your data and account access.

Our oji99 terms apply to all users across Indonesia and supported jurisdictions. They cover slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP), and esports coverage (Mobile Legends, Free Fire, PUBG Mobile). These terms reflect our commitment to fair play, transparent settlement, and secure payment handling.

Our services are available only where local law permits. Users are responsible for verifying that their access and use of oji99 comply with their own jurisdiction's applicable law.

Account opening and verification on oji99

To open an oji99 account, you provide your email, phone number, and a secure password. We send a one-time SMS PIN to confirm your phone; you enter it to complete basic verification. During account opening, you declare that you are of legal age in your jurisdiction and that you accept our terms. We do not knowingly permit account access to anyone below the legal age threshold.

For enhanced features—sportsbook betting, live-dealer play, and higher withdrawal limits—we request identity documents (national ID or passport) and a selfie. This KYC (Know Your Customer) process completes within one business day. If your upload is unclear, we request re-submission. Rejected documents do not lock your account; they simply gate specific features until you provide acceptable documentation.

You are responsible for keeping your password confidential and for all activity under your account. If you suspect unauthorized access, notify us immediately via in-app chat or support email. We will initiate account lockdown and investigation within one business day. We never ask for your password via SMS or email; any such request is a phishing attempt—report it to us and your bank immediately.

Our oji99 deposit and withdrawal policy

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers from mobile banking, local payment, online payment, and e-wallet. Minimum deposit amounts vary by method—e-wallets typically our welcome offer, bank transfers our welcome offer. We do not publish a single maximum; your bank and our compliance systems determine limits per transaction. Deposits from e-wallets settle instantly; bank transfers clear within one to three business days (extended during Idul Fitri, Idul Adha, Imlek, and Nyepi holidays).

Withdrawals follow the same payment rails. You request a payout in your account wallet, confirm the destination (registered e-wallet or bank account), and our compliance team reviews the request for fraud signals before forwarding to the payment provider. Most e-wallet payouts complete within one business day; bank transfers typically one to three business days. We do not process subject to verificationaneously. If a withdrawal is delayed beyond stated timelines, contact our support team; delays usually stem from bank-side processing, which we escalate on your behalf.

We reserve the right to decline deposits or withdrawals if we detect fraud risk, sanctions-list matches, or regulatory concerns. If we decline your transaction, we notify you and retain the funds in your account pending investigation. We do not charge fees for declined transactions.

Gameplay, bonuses, and settlement on oji99

Our slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and leaderboard competitions are scheduled events. Entry terms and prize distribution are published before each tournament. Payouts settle automatically once tournaments conclude. Live-dealer tables (blackjack, roulette, baccarat) and sportsbook markets settle based on real-time outcomes and house rules displayed at the time of play.

Bonuses on oji99 are subject to terms we publish separately. We do not offer fixed-amount bonuses (e.g. "our welcome offer free"). Promotional offers, if any, carry rollover, wagering, or other restrictions communicated clearly before acceptance. You can decline bonus offers; declining does not affect core account functionality or your balance.

We reserve the right to void bets or cancel tournaments if we detect fraud, manipulation, technical error, or breach of house rules. Examples include: use of automated bots, collusion between accounts at the same live table, exploitation of software glitches, or wagering during a server outage. If we void activity, we notify you and retain or refund the relevant stake pending investigation.

Dispute resolution and our complaints process

If you dispute a settlement, payout, or bet outcome, contact our support team within seven days of the event. Provide your account ID, transaction ID, date, and a detailed description of the dispute. Our team will review hand history, settlement records, and house rules, then respond with findings. Most disputes resolve within five business days; complex cases may take longer.

If you disagree with our decision, you may request escalation to our compliance team. Escalations are reviewed by a senior team member independent of the original response. We commit to a response within ten business days of escalation request. Our decision is final unless you pursue external remedy through regulatory authorities in your jurisdiction (if applicable).

We do not offer refunds for losses incurred during normal, fair gameplay. We do offer refunds, account corrections, or compensation for technical errors proven to have directly caused financial loss (e.g. a software glitch that incorrectly deducted your bet twice). Each case is reviewed individually.

Your data, privacy, and oji99 security practices

We collect your email, phone, identity documents (if KYC-verified), and transaction history. This data is encrypted in transit (SSL/TLS) and stored securely server-side. We do not share your data with third parties except as required by law or to process payments and withdrawals. Our privacy policy details data retention, access, and your rights.

We use standard encryption for all account communication and payment processing. Passwords are salted and hashed; we never store or transmit plaintext passwords. Biometric login (fingerprint, face recognition) on mobile is optional and maps to your stored credentials without exposing them.

We do not guarantee absolute security; no platform is non-specific info breach-proof. However, we employ industry-standard practices—regular security audits, intrusion detection, and incident response protocols. If a breach occurs, we notify affected users and authorities as required by law, typically within 72 hours of discovery.

Jurisdiction and amendments to our oji99 terms

Our oji99 terms are governed by the laws of the jurisdiction where we are registered. We make no claim that our services are "licensed in Indonesia" or any specific country; our legal status varies by jurisdiction. Our services are available only where applicable law permits. Users in jurisdictions where online gaming is prohibited are responsible for verifying that their access complies with local law; we reserve the right to block access from restricted jurisdictions at any time.

We may amend these terms at any time by publishing updated terms on this page. Continued use of oji99 after amendments constitutes acceptance. Material changes (e.g. altered withdrawal policies or new fees) will be announced via in-app notification or email. Your account settings include a "Terms & Conditions" link where you can always view the current version.

Support and final notes on oji99 terms

Our support team responds to questions, disputes, and complaints during business hours via in-app chat and email. Response windows are typically same-day for urgent issues, one to three business days for standard inquiries, and up to ten business days for escalations. We do not operate customer support; messages sent outside business hours are queued for next-business-day response. For immediate assistance with account lockouts or suspected fraud, use the urgent-support channel in your account dashboard.

These terms, along with our privacy policylegal noticeand game-specific rules, form the complete agreement between you and oji99. If any term is found unenforceable, the remaining terms continue in effect. If you have not read our full terms or privacy policywe recommend reviewing them before deposit and account use. Questions? Contact support at any time.

Our services are available only where local law permits. We do not promote or encourage activity in jurisdictions where online wagering is prohibited. By using oji99, you confirm that your access and use comply with your own jurisdiction's applicable law.